Play for fun, not out of compulsion. 999kk believes gaming should be a healthy form of entertainment — which is why we are fully committed to protecting every player's mental and financial wellbeing.
Responsible Gaming means enjoying gaming while maintaining full control over your budget, time, and emotions. At 999kk, we believe online gaming should be an entertaining experience — never a source of financial stress or mental hardship.
Bangladesh's gaming community is growing, with new players joining every day. As participation increases, so does the importance of responsible behavior. From the very start, 999kk has put preventive measures in place to foster a culture of responsible play.
Problem gambling or gaming addiction develops gradually. What starts as harmless fun can, for some, begin to negatively affect family life, career, and mental health. Staying aware of your own behavior and seeking help when needed is always the right move.
To promote responsible gaming at 999kk, we have developed a range of tools and features available free of charge to every registered user. You decide how much you play, how much you spend, and when to take a break.
We believe every player's safety matters more than profit. That is why access to 999kk is strictly prohibited for anyone under 18, and our system automatically sends alerts when unusual behaviour is detected.
Play for entertainment only — not as a source of income.
Set a budget in advance and stick to it.
Don't chase your losses by placing larger bets to try to win back what you've lost.
Prioritize spending quality time with family and friends.
Avoid playing when you're stressed or feeling low.
Take a break or ask for help when you need it — there's no shame in that.
This gaming platform is not available to anyone under the age of 18.
Tools and measures we have in place for responsible gaming at 999kk
You can set your own daily, weekly, or monthly deposit limit. Once a limit is set, it cannot be increased without 24 hours' notice — however, lowering it takes effect immediately.
Set a maximum duration for each gaming session. Once the limit is reached, the system will automatically log you out and prompt you to take a break.
If you feel you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. During this period, no transactions or bets can be placed.
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period your account will be completely inactive and no promotional messages will be sent.
Set a maximum limit on how much you wager within a given period. This feature helps you maintain financial control and avoid impulsive decisions.
You will receive regular pop-up notifications showing your total playtime and spending. This keeps you informed and aware of your current situation.
Manage your gaming limits in just a few simple steps
Log in with your registered mobile number and password.
Click the profile icon in the top right corner to open Settings.
Select the "Responsible Gaming" tab.
Set deposit, bet, or time limits according to your preference.
If you notice any of the following signs in yourself, do not wait — seek help promptly. Early action is always the most effective.
Placing bigger bets in an attempt to recover lost money.
Feeling restless, irritable, or empty when not gaming.
Hiding the extent of your gaming from family or friends.
Spending money set aside for daily expenses on gaming.
You keep trying to stop gaming but cannot.
Spending less time on work, studies, or family.
Taking on debt or borrowing money from others to fund gaming.
Using gaming as a way to cope with stress.
Ask yourself the questions below. If most of your answers are yes, consider reaching out for support.
Is gaming becoming more important to me than other areas of my life?
Do I often end up spending more than my planned budget?
Do I find it difficult to stop gaming?
Is gaming affecting your sleep, eating, or family relationships?
Have I lied to family or friends about my gaming?
Do I feel angry or frustrated after a loss and immediately want to bet again?
If you answered "Yes" to more than 3 questions, please contact our support team or use the self-exclusion tool.
How each tool works and how it can benefit you
Set a maximum daily, weekly, or monthly deposit amount. You will not be able to deposit beyond that limit — making it easier to stay within your budget.
Decide in advance how long you want to play each day. When that time is up, the platform will automatically end your session.
Once you reach a set loss amount, you will not be able to continue playing. This is the most critical tool — it works directly to prevent further losses.
Temporarily suspend your account for 1 day to 6 weeks. No transactions are possible until the period ends.
Permanently close your account for 6 months to 5 years. During this period, logging in, making deposits, or placing bets is not possible. This cannot be cancelled before the period expires.
Automatic alerts every 30 minutes or 1 hour — showing your total time spent and amount wagered. Stay informed and in control of your decisions.
999kk strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration, and suspicious accounts may be subject to verification at any time.
If you have minors in your household, please enable parental controls on your devices and keep your login credentials secure.
You do not have to face gaming addiction or problem behaviour alone. The 999kk support team is always here to help. You can also reach out for professional advice through the following:
Frequently asked questions about Responsible Gaming